Your privacy on the internet is of the utmost importance to Lifebox. This privacy statement describes our policy concerning the gathering and sharing of visitors’ information throughout the Lifebox website.

What information does Lifebox collect?

Normal web site usage

You can always browse the website without telling us who you are or revealing any personal information about yourself. The only information we gather during general browsing is from standard server logs. These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the web site that referred you to us, the files you download, the pages you visit, and the dates/times of those visits.

Collection of personally identifiable information

The Lifebox website does not store or capture personal information without your permission. If you request information from Lifebox, fill in a form for a donation or to purchase pulse oximeters, you will be asked to provide personal information such as your name, postal address and email address. This information is collected only with your knowledge and permission, and is kept by Lifebox in our central database and various mailing lists. If you are making a donation online you will be asked to provide your credit card details. These details are transferred to secure, online payment services, hosted outside Lifebox and not under our control.  Credit card information is used for a one-off transaction unless specified otherwise, and is not retained by Lifebox.  Your email address will be used to provide a record of your donation.

What does Lifebox do with the information it collects?

Normal web site usage

The information gathered during general browsing of the “” domain is used to analyse trends and usage of the website and to improve our service. It is not connected with any personal information that could be used to identify you.

Personally identifiable information

Lifebox may use the personal information you provide to:

  • Contact you – either in response to a query or suggestion, or to supply requested newsletters, documents, publications etc.;
  • Confirm your donations, purchases and registrations on the site;
  •  “Remember” your online profile and preferences;
  • Improve our services through basic statistical analysis.


What if I don’t want to provide personal information?

Providing personal information on the Lifebox website is optional. If you choose not to provide personal information, you can still browse and use the site, but you will not be able to carry out certain actions such as registering to receive a donated pulse oximeter.


We do not sell or share any personally identifiable information volunteered on the Lifebox website to any third party. Information provided to Lifebox by users of the website is held with the utmost care and security, and will not be used in ways other than as set forth in this privacy policy, or in ways to which you have explicitly consented. All our staff who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of official business matters.  This includes personal data.

External links

The Lifebox site contains links to sites external to the domain. Although we make every effort to ensure these links are accurate and relevant, Lifebox cannot take responsibility for pages maintained by external providers.  Views expressed on external websites are not necessarily those of Lifebox itself.

We encourage you to read the privacy statements on all such sites, as their policies may be different than ours.

If you come across any faulty links or pages, we would be grateful if you could report them to us at

Notification of changes

Changes to this privacy policy will be posted on the Lifebox home page at

If you wish to stop receiving updates from Lifebox, you can email us at and we will be happy to delete your contact information.

Freedom of information

The United Kingdom Freedom of Information Act confers a right on individuals to know what information is held by public authorities and to obtain access to that information. Hence, where requested to do so, Lifebox has a duty to disclose information held by it, including information held electronically.

Some information may be exempt from disclosure, for example, personal information and information received in confidence.  Other information may be exempt if the public interest lies in withholding the information rather than in disclosing it e.g. information that is commercially sensitive.

As a consequence of this legislation, information provided by users of the Lifebox website may be disclosed to third parties where a request for access has been made and where no exemption applies.


All code and design conform to W3C (World Wide Web Consortium) standards of accessibility (


For questions or queries regarding this privacy policy, please contact us at